GENERAL DATA PROTECTION REGULATIONS
within the responsible company MISSAKYCHA
Object :
Providing online services
Website user management
Commercial communication related to our services
Legitimation: Explicit consent and legitimate interest
Entity: MissAkycha
Head Office: Case Postale 153, 1000 Lausanne 16 / Switzerland
Email: info@missakycha.com
Rights: Access, rectification and deletion of data, as well as other rights, as explained in the additional information.
In order to provide you with the best possible experience so that you can optimally benefit from our products and services, we need to collect information to make this possible.
Consequently, and in accordance with the General Data Protection Regulation (Switzerland) 1993/235.1 (EU) 2016/679 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, MissAkycha informs the user that, as data controller, the company will incorporate the personal data provided by the user into a computerized file.
Our goal is to provide you with the best experience possible. Therefore, whenever we use your personal data, we do so in accordance with the law and, where necessary, we ask for your consent.
We understand that your data belongs to you. Therefore, if you do not give us permission to process your data, you can ask us to stop doing so.
Our priority is to ensure your security and manage your data in accordance with Swiss and European law.
If you would like more information on data processing, you can consult our different privacy policy sections listed below:
WHAT PERSONAL DATA DO WE COLLECT?
Personal data that the user could provide:
Name, address and date of birth.
Telephone number and email address.
Location.
Information regarding payments and refunds.
An IP address, the date and time of access to the services, the internet browser and data concerning the OS (operating system) of the device.
Any other information or data you choose to share with us.
In some cases, it is mandatory to complete a registration form to access and benefit from some of the services available on the web. Likewise, failure to provide the required personal data or failure to accept this data protection policy results in the impossibility of subscribing, registering or participating in any of the promotions for which data Personal information may be necessary.
FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
We process your information in order to guarantee the processing of orders or possible rental of services. But also for the management of promotional activities such as competitions or sweepstakes. The personalization of our offers will also be linked to your personal information in order to best target your desires and needs.
We inform you that the personal data obtained through your user registration will be compiled in the register of activities and treatments which will be periodically updated in accordance with the regulations established by the LPD and the GDPR. In some cases it may be necessary to provide information to authorities or third parties due to a legal audit, as well as to manage personal data from invoices, contracts and documents in order to respond to customer or customer complaints. public administration.
WHAT IS THE LEGITIMATION OF THE PROCESSING OF YOUR DATA?
The legal basis used for the collection of your personal data is as follows:
The consent of the subject to contract services or products, to contact forms, to requests for information or to subscribe to our e-newsletters.
The legitimate interest in the processing of our customers' data for direct marketing purposes and the consent expressed by the subject on automatic evaluations and profiling.
Fulfilling legal obligations to prevent fraud, inform public authorities and respond to third party claims.
HOW LONG DO WE KEEP YOUR DATA?
The data stored for the purposes described will be kept for the time necessary to achieve the purpose of their compilation (for example: for the entire duration of the commercial relationship), as well as to comply with the legal obligations that arise from the processing of the data. .
WHO DO WE SHARE YOUR DATA WITH?
In certain cases, the law may require that personal data be handed over to public authorities or other authorities. The only data disclosed will be those which are strictly necessary for compliance with the aforementioned legal obligations.
The collected personal data may also be shared with external service providers (e.g. payment service providers or courier companies) with whom MissAkycha works may use the data to provide the corresponding services, but they do not will not use the information for their own purposes and will not pass it on to third parties.
WHERE IS YOUR DATA STORED?
The data is stored in Switzerland. However, data may be sent to third parties within the EU. We ensure that these parties provide an adequate level of data protection.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
You can address your concerns and exercise your rights by sending an email to info@missakycha.com.
In accordance with the General Data Protection Regulation, you can request:
The right of access: you can request information about the personal data we hold about you.
The right to rectification: you can inform us of any modification of your personal data.
The right to erasure (“right to be forgotten”): you can request that your personal data be blocked and erased.
The right to restrict processing: this involves restricting the processing of personal data.
The right to object: you can withdraw your consent to the processing of data by objecting to their processing.
The right to data portability: in certain cases, you can request a copy of your personal data in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller.
The right not to be the subject of an automated individual decision, including profiling: you can request not to be the subject of a decision based solely on automated processing, including profiling, which produces legal effects concerning it or significantly affects it in a similar way.
In some cases, petitions may be refused if you request that the data, deemed necessary for the purposes of the law, be erased.
Furthermore, if you have any complaints regarding data processing, you can file a request with the data protection authorities.
WHO IS RESPONSIBLE FOR THE ACCURACY AND VERACITY OF THE DATA PROVIDED?
The user is entirely responsible for the accuracy and veracity of the data provided, thus releasing MissAkycha from any liability. The user guarantees and is responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided and undertakes to keep them properly updated. The User undertakes to provide complete and accurate information when completing the registration or subscription form. MissAkycha reserves the right to terminate the services provided by the User if the data provided by the latter is false, incomplete, inaccurate or not updated.
MissAkycha is not responsible for the accuracy of information provided by third parties. Therefore, it assumes no responsibility for any hypothetical damage that may result from the use of this information.
MissAkycha reserves the right to update, modify or delete information contained on its website and to refuse or limit access to this information. MissAkycha will not be responsible for any damage that the User may suffer due to errors, mistakes or omissions in the information provided by MissAkycha. when they come from external sources.
Furthermore, the User declares that he is over 16 years old and has the legal capacity to give consent to the processing of his personal data.
HOW DO WE PROCESS THE PERSONAL DATA OF MINORS?
The protection of minors under 16 is reinforced. The consent of the holder of parental authority must be given.
WHAT SECURITY MEASURES DO WE USE TO PROTECT YOUR PERSONAL DATA?
MissAkycha makes every effort to protect Personal Data and also strives to provide guarantees against loss, misuse, alteration, unauthorized access and theft of Personal Data provided to MissAkycha.
MissAkycha will not be liable for any hypothetical damages caused by interference, omissions, interruptions, viruses, telephone failures or interruptions in the operational functions of this electronic system, for reasons beyond the control of MissAkycha, delays or system failures caused by breakdowns or overloads of telephone lines or the Data Processing Center, the Internet or other digital systems, as well as damage caused by third parties through illegal interference that MissAkycha cannot control. The user should be aware that security measures on the Internet are not invulnerable.
HOW DO WE USE COOKIES?
In order to improve and optimize your experience on our social networks and our website, MissAkycha uses navigation cookies. Cookies are small files stored on the user's terminal. The information collected by cookies is used to improve the User's web browsing experience and optimize their navigation. The data collected may be shared with the entity that created the cookies, but under no circumstances will the information collected through cookies be associated with personal data or any data that identifies the user.
However, if the user does not accept the installation of cookies on their hard drive, they can configure their browser to prevent the installation of these files.
This privacy policy is subject to change. We recommend that you review the Privacy Policy regularly.
December 2023